Privacy Policy

a)    We are committed to protecting your privacy and will never distribute or share any of your personal details to a third party. 


b)    We collect information about you for two reasons: to process your order and to provide you with the best possible service.


c)    We will not email you in the future unless you have given us your consent or have signed up to our newsletter.


d)    We will give you the chance to refuse any marketing email from us or from another trader in the future.


e)    The information we will collect about you includes:
            •      name 
            •      address 
            •      phone number 
            •      email address 
            •      credit/debit card details 


f)    We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.


g)    If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.


h)    We do sell products for children, and if you are below 18 years of age and purchase with a credit or debit card, this should be with consent and involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Refer to our Terms & Conditions


If you have any questions/comments about privacy, you should email us on tina@bearhandcrafts.co.za


i)    We have the right, but not the obligation, to monitor any activity and content associated with Our Website. We may investigate any reported violation of these conditions or any complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the website).


j)    Our Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser and operating system used, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.  


Our Rights
We reserve the right:

1. to modify or withdraw, temporarily or permanently, the website (or any part thereof) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website;


2. to change these conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website;


3. to use our reasonable endeavors to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.